NG Agency Client Service Representative in Virginia Beach, Virginia
Are you looking for a company that:
• Values its people by providing training and skill development?
• Has a winning culture with a team environment and friendly competition?
• Believes in promoting from within based on achievements, not seniority?
We are seeking a Client Service Representative to join our growing team. We believe that our Client Representatives are the key to our success, so we make sure we are able to attract and retain the best people to represent our clients! You will be responsible for helping, advising, and providing information to clients. This position is part of our manger in training program.
-Assist with marketing
-Develop and maintain a knowledge base of company goals
-Document and update customer records
-Handle customer inquiries and complaints
-Provide consistent, professional communication to our growing client database
-Develop schedules for meetings with clients
-Ability to build rapport with clients
-Ability to prioritize and multitask; organizational skills a must
-Excellent written and verbal communication skills
-Positive and professional demeanor and attire
-Previous experience in customer service, sales, marketing or other related fields
-Proficient use of Microsoft Word, Excel and Outlook
-Strong phone skills