Stein Mart Operations Lead in Newport News, Virginia
The Stein Mart story began more than 100 years ago in the Mississippi Delta with one family owned establishment. Today, Stein Mart has grown into a nationwide retailer with over 280 stores. Stein Mart’s success is attributed to our unique niche in the market offering current fashion trends at competitive prices paired with customer service and a personal shopping experience. Join the Stein Mart story today!
Stein Mart is currently seeking a professional individual enthusiastic about customer service and fashion to join our Store Team as an Operations Lead. This position supports the operational areas in the store.
Process information to include recording and retrieving data, verifying written and numerical information, and researching and resolving merchandise problems.
Provide leadership by organizing department workflow, providing information and maintaining communication and by fostering teamwork.
Processing merchandise by organizing merchandise to be processed, checking in and ticketing merchandise, and preparing merchandise for the selling floor.
Assist in minimizing loss of company assets
Maintain a safe and clean work environment.
Partner with Merchandising Managers to replenish merchandise on the sales floor from back stock areas (priority on Accessories, Gifts and Linens).
Place signage for sales promotions, help set merchandise and verify that merchandise is ready for promotions.
Assist with floor moves, taking markdowns, preparing RTVs for shipping, handling ticket requisitions and re-ticketing merchandise as needed; prepare merchandise transfers and assist with MOS procedures.
Provide assistance to the Assistant Store Managers for merchandise tasks and projects as needed.
Complete the Daily Sales Audit and daily bank deposits as needed.
Follow up with the Management Team on register audit points to reinforce correct register procedures.
Teach Associates how to correctly sensor merchandise and monitoring that merchandise sensors are used and placed correctly.
Assist with lost and found procedures.
Identify and report workplace safety hazards.
Provide customer service at the front of the store as needed.
Provide assistance to the Assistant Store Managers for operations tasks and projects as needed.
High school graduate or equivalent (GED).
1 year applicable retail/customer service work experience.
Prior experience leading and directing a work team.
Basic computer/keyboard skills and experience using a computer in a Windows environment.
Results oriented with a willingness to follow through, make informed decisions, take initiative, complete tasks and problem solve
Enjoys teamwork and encourages cooperation while working with others.
Demonstrated ability to effectively communicate both verbally and in writing.
Attention to detail with a high degree of accuracy.
Light-to-moderate physical effort required; Sitting, standing and walking will constitute 90% or more of a work shift to include stooping, kneeling and lifting.
Ability to identify colors.
Ability to work a flexible work schedule, including some nights and weekends.
External Company URL: www.steinmart.com
Street: 12080 Jefferson Ave, Bldg 700, Ste 700